CARM Tours & Transfers Customer Testimonials
"We made it back to rainy LA safe & sound. Thank you so much for your assistance with transfers and for taking the time to answer my Tulum questions. We decided to rent a car and explore on our own Sunday. Stopped for a late lunch at Ziggy's next to 'The Beach Tulum'. Loved, Loved. Loved Ziggy's. The tuna nachos were AMAZING. Our next trip to Mexico will be a beach cottage in Tulum! We will be referring you, Tomas and CARM tours to all our Cancum bound friends and clients."
"Hi Folks Everything worked as promised. The only snafu was my fault, as I neglected to tell you I was flying Aero Mexico Domestic. Your drivers were courteous and safety conscious. I'll be back in August and will certainly use your service again. Wishing you continued success."
"Thank you for your wonderful efficient staff that picked us up from the airport and returned us to the airport, I will be glad to recommend your services."
"Our group of 4 liked everything about the airport shuttle and XPLOR excursion we booked through CARM. We would DEFINITELY recommend your company and will use you again when in your area. I would have used your service again if you had a shuttle choice (only shuttle) on your website to Gran Puerto (Puerto Juarez) Isla Mujeres Ferry. We only wanted to go from our hotel to the Isla Mujeres ferry, then take ferry to the Island and rent a Motor Scooter or Golf Cart to go to a beach or restaurants and tour the island. I could not find this choice on your website so we took a taxi to Puerto Juarez."
Just wanted to let you know this. First the driver that came to pick us up was ever so helpful! We had told him that we needed to pay him but he said the office said that it was already on our credit card, so we just tipped him. Honestly we thought maybe we had given a credit card, couldn't remember. We were going to call the office and confirm the next day however there was a mix up in our accommodations and there was no phone or Internet. This is the first moment we have had to have contact with you. The driver arrived the next day at the house we are staying as I was trying to get the water on...yep no water. When thing work they work, when they don't they really don't,lol. I payed him in pesos since we had already given our US dollars away for something else. We gave him 780 pesos since he said the exchange was 12 to 1.
I apologize for the confusion but just wanted you to know we had tried to pay that night but your driver would not accept because he said it was paid for. I guess that is a testament to his honesty! Thank you for your services and I will not hesitate to recommend or use your service again...it really was the easiest part of coming here."
"Thanks for the excellent service both from and to the airport! Will call again next time we travel to Riviera Maya!"
"We booked with CARM for our round-trip airport transfers after researching many options. The price was the best I could find and we would have a private ride, not shared. When we arrived we walked out to the car/van departure area, found the USA sign and waited approx. 10 mins for our ride. The driver even gave us a mini tour of the town near where our resort was before he dropped us off. When it was time to return we had already pre-arranged the pickup time and did not need to reconfirm unlike most of the other companies. The driver was there a few minutes prior to 9a and off we went! What a nice treat not to have to worry about that aspect of the trip and I thank CARM for taking such good care of us!!"
"We had an incredible experience with CARM Tours & Travel..Elias was our driver and he did a fantastic job. He was on time, friendly and very helpful. Your van was in very good condition. Your professionalism made this weekend with my girls a very good time. We look forward to booking with your company again in June, 2013."
"Thank you for your service. We used you both out of Cancun airport and back to the airport. Service was outstanding. You showed up as promised on time and in fact ahead of time. I would recommend you highly as reputable and reliable and cost effective. Bravo! Congratulations on a well run business."
"Just want you to know we had GREAT service yesterday! I called as we got bumped to an earlier flight, very glad you have that US number option.We landed early, got through immigration, baggage retrieval and customs in record time and your guy was there waiting. I am happy we chose to go with your company, we were very satisfied."
Jan and Bruce
Feb.- March 2013
"We just returned from Mexico. We have been to the area ten times in the past twelve years. Thanks to you and your driver (sorry I didn't get his name) it was one of the best. We felt welcome when we arrived to be greeted with my name on a sign. The driver was warm and enjoyable pointing out the sites both to and from the ferry.His driving was comfortable, unlike many of the "Indy" drivers we have had in the past. We will be making more trips to Mexico and will be in touch with you for arrangements. If you also arrange other services we would like to know about fishing and maybe a trip to Holbox. We will share your contact information with all of our friends who plan to visit the area. Again thank you for your help."
Bruce and Carol
Jan - Feb 2013
"Trina - just wanted to say all worked out well, and thanks for the thoroughness and professionalism of you and your crew."
"Our booking process was very easy. The driver was on time and quite helpful. I will consider booking with you again however your rates are higher than what I can get from Apple if I use them direct. I would refer a friend to your services and already have on 2 occasions. My wife and I travel to Riviera Maya area twice each year we love the area and the beauty of its beaches."
"Excellent service and have used your transfers for all our trips to Cancun. Will definitely recommend and submit review on trip advisor. Only recommendation is create an automated questionare."
"You guys are awesome and priced more reasonably then some of the another transfer services. This was my second time using you so I was more comfortable with the upfront cash payment then the first time around. I will recommend you to my travel agent at the risk of you raising prices."
"You already have a finely tuned professional and reliable service. See you next year and thank you!"
Jeff in Seattle
"All i can say is i was so happy with this service, i stumbled on you on some web site and so glad i did, thank you for everything."
"You guys do a great job, we've used your services several times."
"Excellent service. The name sign made it so easy to find our driver."
"No improvements needed! You made our transfers easy and prompt, theres nothing better than a private transfer. The reasonable cost and effortless booking made our first time to Mexico a breeze! I have already referred you guys to my friends. Thank You for your diligence!"
"I can't say enough good things about the service we got. I have used 2 other transfer companies while going to Isla before and CARM by far has been the best! Thank you Trina for the great personal service!"
"Keep up the good work, and if you can afford it, keep your price point where it's at. Many of the others are close to $100.00 for what we got."
"Amazing service...friendly, helpful and will not hesitate to recommend to others... infact already have! Thank you for everything :-) wish you so much success!"