Hotel to Hotel Transfer Request or Transfers not involving the Airport

Fill out the form and we will contact you and respond to your request with a quote as soon as possible.


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Cancellation Policy & Details


  • All prices are in US Dollars
  • Tours require a deposit or payment in full at time of booking.
  • If the tour departs as scheduled then you need to be on it. If you are not on the tour on time, you will forfeit any deposit made.
  • Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. That is not up to us. It rains here very often and rain will not stop most tours.
  • To Cancel: Call us local in Cancun 998-273-2970 or email us at trina@cancunandrivieramaya.com.
  • Less than 48 hours before tour time, still call us. We'll do what we can to get your refund.
  • If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
  • To Change: You can change the date of any tour without penalty by calling us 48 hours in advance.
  • Here is all of our Contact Info