Airport and Hotel Transfers in Cancun Mexico

• Cancun Hotels
• Akumal
• Aventura/Spa Palace
• Mayan Palace
• Playa Del Carmen
• Playa Maroma/Playa Paraiso/Playa del Secreto
• Puerto Aventuras
• Puerto Juarez/Isla Mujeres
• Puerto Morelos
• Tulum

Here are a few testimonials from some of our clients. You can view a whole load more here

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I would like to thank-you and the drivers who so courteously and promptly transported my wife and I to and from the Cancun airport and Gran Bahia Principe Coba last month. Your service was very much appreciated. Sincerely, Joel S. M. -- Gran Baihia Principe Coba

Just wanted to say thank you so much for all the detailed and flawless arrangements. Your drivers found us and got us to where we needed to go. They were extremely professional and nice. We enjoyed our trip and appreciate your services. Would definitely recommend to anybody needing transport in the area. Best and thanks again! Erica and Ned E. -- Cozumel via Playa del Carmen Ferry

With regard to the transfer service your company provides, it was fabulous. We were met at the Cancun airport and transferred to the ferry without any problem and on our return our driver was there to meet us at the ferry exactly as planned. The vehicles were clean and comfortable and both drivers were very pleasant and courteous. As you can can already tell, I would not hesitate to recommend your company to any of my clients who prefer a private transfer from Cancun.

Thanks and hope to be in touch again soon. Debbie A. -- Isla Mujeres via Puerto Cancun Ferry

I would like to thank you and your company for helping to make our trip enjoyable and worry free. This was the second time I have used your service and was so pleased to see that your service is just as outstanding as it was the first time. The drivers are excellent and when you say they will be there by a certain time they are there (in our case he was early). What is so amazing is that your price continues to be very reasonable as well.

I have two brothers who own property in Puerto Aventuras and I have told them about your excellent service. They go back and forth from Calgary throughout the year and they will be using your service for the first time this week.

Once again, many thanks and I wish you continued success in your business. Larry K. -- Quinta Maya Puerto Aventuras

Your service to our hotel was great, driver was wonderful, we have absolutely no complaints. We were late getting into Cancun and were worried our ride would not be there. I would recommend your service to anyone, and would use again if we go to the Cancun area. I have already recommended your service to a few people on tripadvisor.

Thanks Again. Bonnie P. -- Grand Sirenis

I just wanted to say we really enjoyed our transportation with your company. The drivers were very professional, courteous and friendly. Both drivers were very prompt and we thoroughly appreciated the tips that were included in your emails. They really helped us get through unfamiliar territory.

We will not hesitate to use you again! Thank you. Sandy V. -- Viva Wyndham Maya

I just wanted to let you know how pleased we were to deal with your company on our trip to Cancun. Everything went very well. We were especially pleased with Jose, who drove us back to the airport. He was extremely friendly and he even taught us a little about the area, as well as some new Spanish words. He was a pleasant ending to a great trip.

Next time we go to the Mayan Riviera, we will definitely be calling you.Thanks so much. Doug D. -- Barcelo Maya Tropical Beach

The service was excellent! We were very pleased and will recommend your services to everyone we know. Many of our friends travel and we will certainly let them know how efficient your company was. We were met very quickly at the airport and under way in no time. The drivers were very friendly and informative and also spoke English very well and were more than helpful with any requests. The return trip was there as planned with no calls necessary or any delays.

Thanks once again for the wonderful experience and we hope you have a busy and prosperous year. Diana W. & Chris C. -- Grand Sirenis Riviera Maya

Your transfer service was exactly as advertised. The drive from the airport to Barcelo Palace was efficient and well facilitated by your airport staff.

Notwithstanding a very early departure time from the hotel (05h15) your courteous driver was exactly on time and the drive back to the airport was uneventful.

Muchas gracias for your reliable service, it contributed to another very enjoyable stay in the Riviera Maya, Mexico. William N. -- Barcelo Maya Palace

We had a great time and your company made the transfers for airport to hotel and back absolutely seamless. More than that it was a pleasure. We particularly enjoyed Carlos our driver from the airport to the hotel - he was great!

Without question, we will use you again in the future on our next trip to the Yucatan Peninsula. Mike W. -- Excellence Riviera Cancun

Your company was great and we appreciated the excellent service. We have told others about you for sure, and will definitely use your group again when we are back to our time-share in 2011. Cheers, Brendalynn E. -- Suites Arrecifes Puerto Morelos

I just wanted to say thank you for the wonderful service. Your drivers were timely and very pleasant. They were easy to find at the airport upon my arrival, and very friendly and welcoming. On my return trip I arrived at the Port from my ferry a bit early and the driver was already there waiting for me. I would not hesitate to use your service again and would recommend it to anyone.

Thanks for making the start and end of my vacation so pleasant and smooth. Janet B. -- Isla Mujeres via Puerto Juarez

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How do we find our driver?

We have uniformed staff at the airport to greet you. They hold a sign with the USA TRANSFERS logo plus your name on a sign. Look for the guy selling drinks once you are outside. Our team is always around there. Once we have you they call the driver who is parked in a main parking lot. This info is on the e-voucher we send you.

Who do I pay, how and when?

You pay approx 70% of the total to the driver at the airport and the balance upon departure. Cash only in USD please.

What if we can not find our driver or reception person?

Our staff is always there. Odds are they are just loading up another family into a vehicle. On the arrival e-voucher we will send you, there is a toll-free number for you to dial from the airport. All you need to do is pick up any one of 5 LADATEL phones within a 30 yard radius of where you will be (there is one right behind the guy selling drinks), dial the number, no coins needed and we will find him for you. All you need to do is dial the number!

Can I call this 1-800 number from my hotel to confirm my departure?

No. It is for those lost at the airport. Also your hotel will charge around $5 usd just to connect you to a 1-800 number which is forwarded to my arrival guys at the airport. They cannot help you in any way. On the e-voucher is our local number.

Will the driver have our EP card (if you ordered one)?

Yes. It is the best way for me to get you the card.

If I can get a shared van at the airport for $12 p/p 1-way and a taxi back to the airport for $25 why would I use you?

Shared vs. Private. If you are 4 or more then for sure the our private service is less. Examples:

�  A group of 4 people will cost you $65 with our Private service or $84 for Shared service ($12 p/p from the airport = $48 and then another $36 for a suburban to return you to the airport.

�  For 3 people the price is almost the same

�  For 2 you would pay about $6 more for the round trip. Is the $6 worth it to you not to wait till the van fills up at the airport and then to stop at other hotels to drop off people?

What if my flight is delayed?

Please call us from your airport. It will cost you a dollar or two but this way we can reschedule your pickup to coincide with your new arrival time.

Do you have child seats?

Yes we have BUT we can never guarantee having it for you. It is 99 % for sure but sometimes flights are delayed, traffic, changes in schedules etc and the vehicle with the child seat gets tied up. We do our best but sometimes things are out of our control.

Can you do other services such as picking up my group and take us to a restaurant or to Wal-mart before going to our hotel?

Of course! Just e-us your request and we will give you a quote.

Can you have drinks waiting for us in the vehicle?

No, sorry. The airport does not let us even bring in water.

How do I know you have my reservation?

You will receive two e-mails from us. We will send you two e-vouchers with all the directions, phone numbers, amounts due etc. If you do not receive either set please e-mail us.

Do you take people to other cities or just Cancun?

We take you almost anywhere! Email us for a price if you'd like transportation to or from a city other than Cancun.

What is the usual tip?

$1 or $2 to the guy who greets you and then a tip for the driver IF he helps you with your bags, explains things to you along the way or leaves you alone if that is what you prefer. We pay our drivers more than any other company in Cancun however they still greatly depend on their tips BUT ONLY if they earn them. In the end, you can tip whatever, if you want and whomever you want.