Transportation SCAMS at Terminal 4 Cancun Airport
The new terminal 4 at Cancun Airport is having a HUGE problem with the unauthorized taxi drivers scamming people as they arrive. This is the problem:
The design of the building leads people to think they should exit at “Friends & Family” exit (this goes into the DEPARTURES AREA ) instead of the correct exit at “Ground Transportation” (ARRIVALS AREA).
Antonio, your friendly CARM representative. Always look for the CARM logo when you exit!
The unauthorized taxi drivers (called ‘pirate taxis’) cannot enter the Ground Transportation where all of the authorized transportation companies are waiting for their pre-booked arrivals. They must wait for people to take the WRONG exit and then try to get you to go with them. Their spiel is usually the same. They ask if you need help finding your transportation company. Or they say they ARE your transportation company or even say,“I’ll call the office for you and have you talk to them. (they make a call on their own phone, actually dialing the number of a friend who is part of the scam). The person on the phone goes as far as to ask for your confirmation number, and tells you that your CARM driver left, and it will be 2 hours before they can come back for you. But, you should take this taxi and CARM will reimburse you later FOR BOTH YOUR MISSED VAN AND THE TAXI”. They then charge you an exorbitant rate. And you have been scammed.
It is important for you to know:
- DO NOT exit [Read more…]
My name is Trina. I moved to Cancun in 2005 from the United States. It was not an easy move and I had to overcome many challenges, but along the way I met some awesome people. I worked for many years for a travel agent here in Mexico before I decided to go out on my own and offer travelers the best service and advice about Cancun that I had learned over the years. This is my dream come true.